Platforms
Enterprise platforms we support.
Complete builds, support at any stage of the lifecycle, or short, sharp advice to solve a problem and lift capability. Explore each platform's microsite.

Capability statement
GovCMS
The front door to government. Strategy, design, build, migration, support and training for GovCMS sites, with our Drupal partner Systemik.
- Senior and lead roles across strategy, design, build and support
- Fixed-scope assessment, discovery, build, support and training packages
- Gov 4.0 AI capability and accessible public mapping

Capability statement
Holocentric
Decision discipline by design. One governed model of an organisation's processes, policies, roles and business rules. Serata is an accredited Holocentric sales, consulting and implementation partner.
- Documented decisions, approvals and actions from Microsoft 365
- Enterprise intelligence from one connected model
- Estate uplift and a modelling Centre of Excellence

Capability statement
ServiceNow
Service that holds up on a Monday morning. Service design, legacy ITSM migration, Corporate in a Box, AI agents and AI governance on the platform many agencies already run.
- Technology, employee, customer and enterprise workflows
- Migration playbooks and Corporate in a Box for government
- AI agents, and AI Control Tower governance with Availe

Through Availe, our AI business
AI platforms
Sovereign AI capability built, operated and transferred inside agency cloud tenancies, aligned to whole-of-government responsible AI policy.
- AWS Bedrock, Azure AI Foundry and Google Vertex AI
- GovAI and Anthropic Claude
- Build, Operate, Transfer, with skills programs for agency teams
Running one of these already?
Tell us where it's stuck, and we'll show you what good looks like.