Serata is a Service Now partner
In the realm of public sector innovation, forging strong alliances is the cornerstone of meaningful progress. Our Partnership with ServiceNow underscores this, with a targeted focus on not only the Australian Government's broader IT infrastructure but also its essential corporate services.
ServiceNow: The Synthesis of Corporate and IT Workflows
ServiceNow's reputation as a global leader in IT shines bright, particularly in its ability to streamline digital workflows. By marrying traditional corporate services with dynamic, digital-first approaches, ServiceNow stands poised to revolutionise the Australian Government's corporate functionalities.
The Intersection of ITSM, ITOM, ITAM, and Corporate Services:
IT Service Management (ITSM): Within the vast governmental infrastructure, ITSM is integral to ensuring the corporate arm operates seamlessly. With ServiceNow's prowess and Serata’s implementation strategies, there’s potential for a more dynamic and responsive corporate service delivery.
IT Operations Management (ITOM): Corporate services rely heavily on a robust IT backbone. Through ITOM, Serata and ServiceNow can offer the Australian Government unparalleled optimisation, ensuring that corporate functions benefit from enhanced IT operations.
IT Asset Management (ITAM): The management of IT assets within the corporate sphere is paramount. From software vital for HR functions to hardware crucial for finance operations, the joint expertise of Serata and ServiceNow will ensure streamlined asset management tailored for corporate needs.
Why This Collaboration Matters for our clients:
Tailored Solutions: The Australian Government's corporate services have unique operational demands. This collaboration ensures solutions that are customised, agile, and resonate with the nuances of public sector / secure environments corporate functions
Holistic Digital Approach: As the Australian Government pushes towards broader digital transformation, its corporate services stand to gain from a unified and comprehensive digital strategy, Serata’s partnership with ServiceNow is a considered path to certainty and sustainability for us to support your critical business functions
Delivery: In a time when digital integration is paramount, our alliance will help us help you deliver on the Australian Government's commitment to ensuring its corporate arm is not just equipped for the present but is also future-ready, primed for the innovations and challenges the coming years will bring.