people & culture deliver outcomes
In any organisation, people are fundamental to creating effective teams, driving organisational success, and nurturing a vibrant culture.
This is especially true in the field of Information and Communication Technology (ICT), where the expertise and innovative capacity of skilled professionals can significantly influence outcomes. Serata understands this intimately, focusing on providing ICT talent that not only excels technically but also fits culturally within Australian government organisations.
By matching the right individuals with the appropriate roles, Serata ensures that their contributions not only enhance technological capabilities but also reinforce the collaborative and innovative culture necessary to meet and exceed the unique challenges faced by the public sector. This strategic alignment of talent and culture is key to fostering an environment where both the organization and its people thrive.
Talent
Serata specialises in supplying skilled labor on hire focusing on technology-related areas. Our approach is rooted in understanding the complex ecosystems within organisations and sectors, ensuring tailored solutions for every project.
Our specialisations are:
Digital Strategy: We assist in navigating the transition to digital, prioritising user-centric approaches to drive organisational change and innovation programs.
Project Management: Agile at Scale is a cornerstone of our consulting service, enabling organisations to seamlessly implement agile methodologies across multiple teams and departments, fostering adaptability and efficiency throughout their projects.
Enterprise Business Analysis: Our experts support the design and implementation of new capabilities, enhancing organisational efficiency.
Corporate Services: with a focus on ServiceNow platforms, we provide talent to design, deliver and enable corporate service offerings, ensuring seamless operations and superior support across all business functions.
Information Technology Service Management (ITSM): Skilled resources optimise IT service delivery, ensuring smooth operations and user satisfaction.
User Research & Service Design: We provide professionals adept at capturing user insights and designing services for better outcomes.
User Experience Design: Our specialists craft citizen-focused user experiences compliant with government standards.