Serata provides talented teams & resources for your organisation, programs or projects
We provide talent to enable your technology ambitions, through the provision of teams for collaborative projects and by placements of senior contractors in our areas of specialisation. We also provide platform expertise across several leading software environments, through direct delivery of outcomes, the provision of a team or contracted placements.
Areas of Practice
digital strategy
The transition to digital is complex, we help you navigate the policy, program and delivery path to transformation. Keeping the end user at the centre of everything we do brings clarity of purpose and organisational endorsement for change.
ENTERPRISE BUSINESS ANALYSIS
We support the identification, design and implementation of new capabilities, new processes to support transformation. We build enterprise capability through the design and implementation of the omni-channel Participant Pathways; Vendor Marketplace design to support participant service delivery; analysis and configuration of resource planning decision support tools; and leading stakeholder engagement and process design
Content analysis, strategy & Design
Deep dive content analysis powered by AI Cognitive Services and supported by Subject Matter Experts. We review vast amounts of content with assurance and an immediate discovery capability based on thematic enquiry
USER research & service DESIGN
Transforming services to digital requires a crystal clear understanding of the service itself. Through interviews and focus groups, we capture the service intent, the outcomes required in applied platform methodology. We deliver user research and service design that enable better experiences for staff and personnel, empowering them to achieve results
creative content design & delivery
Using best of breed platforms, we deliver user contextual creativity to suit the audience, environment and situational needs. Our approach to omni channel design methodology and delivery customised to your devices and platforms results in better outcomes with publishing governance and lifecycles for sustainable solutions.
Let's Chat.
Use the form below to contact us regarding your organisational, program or project needs and we’ll respond with resource and capability solutions…